The Avenue Stained Glass

 


PICTURE GALLERIES / JEWELRY / SLUMPED & FUSED GLASS / 3 DIMENSIONAL FIGURES

LIGHTING / CANDLE SHELTERS / PANELS CURRENTLY AVAILABLE / ACCESSORIES / MOSAICS / HOME / SUNCATCHER and SNOWFAKES


Order Forms & Information


Ways to Order from The Avenue:

We have added a secure shopping cart to our website, so you can simply click on place in cart.  Shipping will be added at checkout.
Call and place order during store hours: (410) 939 - 8790
(Weds-Thurs 6-8pm; Friday and Saturday 9am-7pm and Sunday 10am-2pm).
Call anytime and leave your name and phone number, and a time that we can reach you. We will call you for the rest of the information.
Use the Email Order Form to place an order. Please DO NOT include any credit card information in the email, we will call you and get the number.
Click here to place an order using email
Use the printable order form and mail it to us.
Click here for a printable order form

Payment Methods:

The Avenue accepts checks, money orders, Visa, Mastercard, Discover, and Paypal.

Shipping Information:


Order Total
Shipping Total
Up to $29.99 $9.00
$30.00 - $49.99 $12.00
$50.00 - $99.99 $15.00
$100.00 - $149.99 $18.00
$150.00 - $210.00 $21.00
Over $210.01 and up 10 %

Please note that shipping amounts for $210.01 or over, will be adjusted according the the percentage stated above, and will be billed separately.  I'm sorry, but I can't seem to make the paypal cart perform 2 different functions........

Shipments Outside the 48 States: U.S. orders from outside the lower 48 states, will be shipped via air parcel post or USPS priority.  This includes Alaska, Hawaii, Virgin Islands and Puerto Rico.  If you have another means by which you would like to have your order shipped, please send us an email and we will work out shipping. 

 

*We will ship internationally, but will contact you with a shipping amount for approval.

Shipping to Multiple Addresses:

Please calculate additional amount if you want merchandise sent to more than one address. Each address will have it's own shipping costs.

Method of Shipping:

We generally ship UPS Standard Ground in the Continental United States. Some items require extra delivery charge. These include items that are oversized or very heavy. Any items requiring a special delivery charge, will have a notation in the items description.

No orders will be shipped until payment is made and fully cleared. All shipments are sent fully insured for value. Make sure to inspect your order at the time of delivery, and do not sign for it until you have done so. Please Note: Shippers will not deliver to PO Boxes. You will be notified by email when your item has shipped.
 
If you would prefer that your package is shipped via USPS (parcel post, priority, air letter post or air parcel post), we can ship that way as well.  If this is the case, send us an email indicating the items that you want, and the shipping address, and we can send you an invoice, or call you for payment.

Returns and Exchanges:

All returns, must be requested within 3 days of the delivery. When you contact us, you will be given an RFA Number, which you should include on your package. Items must be in the same condition as when they left the store. No returns on custom orders. You are responsible for return postage.

Shipping Damage due to UPS:

We are very careful when we pack and ship our merchandise. We are not responsible for items lost or damaged in transit once your package has left our store. If your package shows evidence of damage, open the box before signing the delivery receipt, and indicate "lost" or "damaged" on the carrier's delivery sheet. File a claim immediately with the carrier. Please do not return any damaged merchandise to us, without first filing a claim.

Returning Merchandise:

Please return any merchandise within 10 days of delivery to:

The Avenue Stained Glass Studio
201 N. Union Ave.
Havre de Grace, MD 21078
Attn: Returns RFA#___________

Quote for custom panels/windows:
(For pickup in our store only.)

Prices for our panels start at $50 per square foot, plus a pattern/design fee (starting at $28). These prices increase depending upon the intricacy and size of the design. If your design includes bevels, or the higher end art glass, you will only be charged "our cost" for these items.

If you want to get a rough idea of how much something will cost, here is the formula:

Length x width divided by 144 equals square foot. Multiply this times $50, and that will give you a base price. Then add $25.

Example: A fairly simple panel that is 18 inches wide x 36 inches tall, would be:

18 x 36 = 648 divided by 144 = 4.5 sq feet
4.5 sq ft x $50 per ft = $225
Estimated pattern fee: $25

Estimate is $250

If you're local, and want to save shipping costs, you can pick up your merchandise in our store, during regular store hours.
Here is a link to map quest for directions: MAP QUEST
Just type in your address on the left, and our address on the right:
(201 N. Union Ave., Havre de Grace, Maryland 21078).

PICTURE GALLERIES / JEWELRY / SLUMPED & FUSED GLASS / 3 DIMENSIONAL FIGURES

LIGHTING / CANDLE SHELTERS / PANELS CURRENTLY AVAILABLE / ACCESSORIES / MOSAICS / HOME / SUNCATCHER and SNOWFAKES